Contact Center
Spontania has a contact center platform that offers instant web-based interaction and collaboration capabilities to the enterprise.
A simple button on any web page enables bidirectional real-time text, voice, video, or remote desktop control to a Contact Center agent and users who require online help or desktop support.
You can easily integrate Spontania with your existing Contact Center, CRM and UC existing infrastructure, preserving your technology investments.
Click here to learn how Spontania helped a large bank add more of a human element to its online banking services—resulting in increased customer satisfaction and online product sales.
